I have a great many things to be thankful for. One of them is my job. Too many people have no job, or a job they find hateful and demeaning.
In October of this year (which was still 2012 when I wrote this) I became the head of digital at a PR consultancy that until my arrival had taken a fairly measured approach to digital communications.
One of the consequences of this has been that I’ve been a bit more measured too. I’ve had to think carefully not just about what the right approach to a given set of requirements might be, but also about how I present my recommendations.
As challenging as this may have been, I keep reminding myself that it’s good to stop relying on familiar and comfortable ways of doing things.
As part of this, in recent weeks I’ve found myself looking at Google+ and shaking my head a little bit. “Why are you here Google+, where do you fit, what are you for, why should I care..?”
Well, it’s obvious really. If I care at all about search findings (and I do) then I have to care about Google+.
While Google has a history of not getting social (remember Wave and Buzz..?), from Panda and Penguin, through to the knowledge graph and AuthorRank, Google is working the data it holds. It has lots of data, after all, and consequently it’s working it hard.
Maybe it’s too easy to point and laugh at Google’s attempts at social – I should know, I do a lot of that pointing and laughing. Lots of people in my industry have told me in no uncertain terms how wrong I have been when I have publicly said that Google+ is another anti-social media platform from Google.
I’m not entirely wrong though. But nor should I be feeling too self righteous.
As a genuinely social platform Google+ is bit rubbish. Unless you only want to read things from fellow PR, digital and marcomms people that is. It’s like Quora on steroids… lots of brainy people showing off about the things they know about social media, all connected to other brainy people who know lots about social media.
There are no real people here. So where’s the benefit for a business of being somewhere where there are no real people? Unless you’re trying to sell to a load of self-elevated home-baked social media gurus, of course.
I’ll tell what the point is… search.
Search is the heartbeat of ecommerce. No, I can’t quite believe I just said something so nauseatingly cliched either. Let’s move on.
Want to do business online? Better hope you appear on the first page of Google search results (don’t talk to me about other search engines… they are a minority issue, at best).
Want to appear on the first page of Google results? Better get on Google+, create some content, link your profiles, etc etc.
Google+ is now an intrinsic part of the way Google handles search results, and is becoming a fundamental component in the selection of the information you are served when you go searching for ‘stuff’ online.
Suddenly Google+ looks a lot more relevant.
But then Google has just put a gun to your head.
There are lots of reasons why this is not a good thing. One of them is the incredible shrinking online world being created. That’s a subject for another post though.