Returns: the retail crisis everyone could predict
Research from Barclaycard in 2016 highlighted something we’ve all known for a while – handling returns can be bad for...
Like me, this site is a work in progress.
Research from Barclaycard in 2016 highlighted something we’ve all known for a while – handling returns can be bad for...
News-jacking. Issues-tracking. Call it what you like, but a rapid response to breaking news has long been a route to...
I’ve been watching the Olympics. Have you? It’s very good, isn’t it? So far I’ve seen shooting, judo, cycling, archery,...
The EU is undemocratic, I hear people say. No, it isn’t, I reply. No more than the UK, anyway. Let...
I recently read the following in an update from a recruiter on LinkedIn: “If you’re an experienced Content Editor with...
Over the last week or two there’s been a proper little shitstorm (someone else’s word for it, not mine) blowing...
Today – 29 January – is my birthday. My 50th birthday. Fifty. The big five oh. This isn’t one of those...